Customer Service

Shipping & Delivery

All items ship from Ft Lauderdale, Florida via our choice of carriers including UPS, FedEx or the USPS depending on the size of the item and your ship-to location.

Need it FAST? If you need your items faster than regular ground delivery, we have overnight and two-day delivery available at a reasonable extra charge. This charge will be determined at check out by the weight of your shipment and your delivery destination.

Damage/Shortage Claims All claims for concealed loss or damage should be reported to us immediately. When reporting damage be sure to hold all containers and packing materials for possible inspection by the carrier. Claims for damage or shortage must be filed within 15 days of receipt of shipment.

Returns & Replacements

We hope that you are satisfied with your purchase. If, for some reason, you are not satisfied, please ScreenGraphics to receive authorization within 30 days of receipt of your product(s). We will then send you a ReturnMaterial Authorization (RMA) number. Carefully pack your product and include the RMA number in your package.

Phone: 800-783-7418 (Monday - Friday 8:00a.m. - 5:00p.m. ET)
Email: sgsales@screen-graphics.com

Ship your returned item via UPS or FedEx to the following address via FedEx or UPS:
Screen Graphics of Florida
2801 NW 55th Court, 7W
Ft. Lauderdale, FL 33309
Note: please keep your tracking number
Note: Unfortunately, we are unable to return custom orders.

Once we receive the product(s), we’ll credit the card you used to make your purchase. Please let us know if youwould prefer to exchange your item instead of returning it for credit.

Questions?

If you have any questions about our shipping policies, click here to email us, or call 800-783-7418 Monday - Friday 8:00AM - 5:00PM Eastern Time.Updating Account Information

NOTICE: Screen Graphics of Florida does not represent that any of its products, including safety decals required by law, are sufficient to meet the requirements under any State or Federal Law. Purchase and use of decals and/or sign products that are regulated in any way at any jurisdictional level are soley at the customer's discretion and risk.

Contact Us:

Please contact Screen Graphics using the information provided below or via the below form and one of ourCustomer Service Representatives will be with you shortly.

Please note that our hours are 8:00a.m. – 5:00p.m. eastern time Monday through Friday

Phone: 1-800-783-7418

Email (Sales / Returns): sgsales@screen-graphics.com
Email (Website): webmaster@screen-graphics.com

Address:
Screen Graphics
2801 NW 55 Court, 7W
Ft. Lauderdale, FL 33309